Adastr

Built for Building Societies

Your staff shouldn't have to search for the answer.

We build AI systems that give your team — and your brokers — accurate answers from your own documentation. No hallucinations. No generic AI. Just your criteria, your policies, your way.

Specialist in lending criteria assistants, operations automation, and AI compliance audits for Building Societies.

Where the time goes

Building Societies run on expertise. But too much of that expertise is locked in documents nobody has time to read, or held by a handful of people who spend their day answering the same questions.

Staff looking up criteria manually

Underwriters and advisers digging through PDFs for every edge case. Slow, inconsistent, and dependent on who you ask.

Broker calls that shouldn't need to happen

Intermediaries phoning your BDMs to ask questions that are already answered in your criteria — if only they could find them.

AI deployed without guardrails

Generic AI tools that don't know your policies, can't be audited, and create FCA risk nobody has formally assessed.

What we build

We don't sell AI platforms or generic automation tools. We build specific systems, scoped to your organisation, grounded in your documentation.

Core offering

Lending criteria assistants

An AI that answers questions about your lending criteria — for staff, BDMs, or brokers — using only your own documentation. No hallucinations. Accurate, consistent, and auditable.

Already live with a UK Building Society. See the demo →

Operations

Back-office automation

Structured workflows that reduce manual handling across intake, classification, and routing — with control points your compliance team can sign off.

Member experience

Enquiry and information assistants

Accurate, policy-grounded responses to member enquiries — savings rates, mortgage queries, account information — without routing everything through your team.

Governance

AI Compliance Audit

Already using AI tools? We review what you've deployed, assess the risks against FCA expectations and your own policy framework, and produce a clear findings and recommendations report — without necessarily doing the remediation work.

A low-risk starting point if you're unsure what you've got.

Live proof

See a lending criteria assistant in action

We've built a working demo using a UK Building Society's published lending criteria. Ask it any criteria question — it answers accurately, from the source, every time.

Access the demo

How we work

We qualify quickly. We diagnose properly. Then we build and deploy — with your governance team, not around them.

1) Strategy call

A short call to understand what you're trying to solve, what constraints exist, and whether there's a clear path to impact.

  • Understand your current process
  • Identify the real bottleneck
  • Decide whether a diagnostic makes sense

2) Diagnostic

We map what you have, where the friction is, and what a realistic solution looks like — with a plan your compliance and IT teams can review.

  • Process and system review
  • Risk and control assessment
  • Phased delivery options

3) Build and deploy

We build, test, and deploy. The goal is something your team actually uses — not a demo that never makes it to production.

  • Implementation and rollout
  • Monitoring and documentation
  • Ongoing support if needed

Why the diagnostic matters

Building Societies operate in a regulated environment where what sounds simple often isn't. The diagnostic protects both sides: you get a clear, honest view of what's possible and what it costs, and we only move to delivery where the impact is real and the governance case is solid.

Built for the mutual sector

Building Societies aren't banks. The member relationship matters, the regulatory environment is specific, and the teams are smaller. Generic enterprise AI doesn't fit — and most vendors don't understand why.

We build for your reality: FCA-aware, auditable, and designed to work alongside the people already doing the job well.

Who we work with

Building Societies looking to reduce operational friction, improve consistency, or get a clear picture of their AI risk — without a six-month IT programme to get started.

  • Operations and lending teams with manual bottlenecks
  • BDM and intermediary-facing teams fielding repetitive criteria queries
  • Risk and compliance leads who need to understand what AI is already running

Book a strategy call

Tell us what you're trying to solve. We'll tell you quickly whether it's a fit, what the diagnostic would cover, and what delivery would realistically look like.

Email us to book